Confirm eligibility
Contact the office to check whether your location and needs can be accommodated.
Care that fits your lifeTele-Psychiatry.
Tele-Psychiatry.
A conversation from a familiar space.
Ask about connecting with a psychiatric provider remotely. Our team can help confirm whether an online appointment is appropriate for your needs.
One conversation. A new beginning.We’re here to help you get started.
Understanding what you’re experiencingA visit shaped around you.
A visit shaped around you.
Support starts with understanding.
Tele-psychiatry uses remote appointments for suitable mental health care. Eligibility depends on clinical needs, your location at the time of the visit, provider availability, and applicable requirements.
You can seek support even if you’re unsure how to describe what’s happening. Tell your provider how these changes affect your routines, relationships, and wellbeing.
Explore treatment optionsWhat we can discuss
- Your location during the appointment
- A private space to talk
- A reliable internet connection
- A compatible phone or computer
- Current medicines and records
- A plan if the connection drops
Your questions and preferences are an important part of planning care.
Explore your options for tele-psychiatry.
A conversation about your options, with a care plan shaped around you.
Prepare your space
Ask for connection instructions and choose a private place for the appointment.
Plan follow-up
Discuss whether future visits can remain online or require in-person assessment.
What to expect.
One step at a time.
- 01
Reach out
Call or contact our front desk to discuss appointments, provider availability, and insurance questions.
- 02
Share what’s happening
Meet with your provider to talk about your concerns, history, and what you hope to change.
- 03
Build a plan together
Explore care options, ask questions, and discuss follow-up as your needs evolve.
People behind your careA team to listen.
Meet Our Providers
A team to listen.
A way to connect.
Get to know our psychiatric nurse practitioners and counselor. Contact the front desk to explore provider availability and a starting point for your care.
In-person visitsAt our Abilene office
Tele-psychiatryAsk about online appointment options
Questions before you beginTele-Psychiatry
Tele-Psychiatry
FAQs.
Need help with appointments or insurance? Our front desk can answer your questions.
Call our teamCan I join from any state?
Not necessarily. Tell the team where you will physically be located so provider authorization and requirements can be checked.
Does an online visit guarantee a prescription?
No. Prescribing depends on clinical assessment and applicable requirements. Some care requires in-person evaluation.
How do I request an appointment?
Call 325-480-2900 or contact our front desk. Share your main concerns so the team can discuss provider availability and appropriate appointment options.
Can I use my insurance?
Visit our Insurances page, then confirm your specific plan, provider participation, and any out-of-pocket costs with the office before your visit.
You don’t have to take the next step alone
Get in Touch Let’s start with a conversation.
Contact New Hope Behavioral Health to ask about tele-psychiatry.
Explore All Services
Further reading: NIMH: Mental health topics.