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New Hope Behavioral Health
COMMUNICATION & YOUR CHOICES

Terms & Conditions

Clear information about staying connected with your care team.

STAYING IN TOUCH

SMS Terms of Service

By opting into SMS communications from New Hope Behavioral Health, you agree to receive text messages related to our services. These messages may include, but are not limited to, appointment reminders, billing notifications, insurance updates, follow-up care instructions, and other service-related communications.

Message Frequency

Message frequency may vary depending on your interaction with our services. You may receive multiple messages per week based on your appointments or care needs.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan. New Hope Behavioral Health is not responsible for any charges incurred from your mobile carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS communications unless you opt in again.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Questions about these terms?

Our team is here to help you understand your communication options.

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